Privacy Policy

Englisure ("we", "us") provides an online, proctored English language assessment. This policy explains what personal data we collect, why, and how we look after it. Questions? Email info@englisure.co.uk.

1. Data we collect

• Account data: your full name, email address and mobile number.
• Identity document: a photo of your driving licence or passport, uploaded before the test.
• Webcam snapshots: still images taken at regular intervals during the test, and whenever your camera appears to be blocked.
• Test data: your answers, score, level, timings, and integrity events (for example leaving the test page or your camera going dark).
• Payment data: handled by Stripe. We never see or store your card details.
• Technical data: IP address, browser details and timestamps, for security and fraud prevention.

2. Why we collect it

Your ID and snapshots let our reviewers confirm the person taking the test is the person named on the certificate. Your answers are used to work out your level. Your account details let us email your certificate and let you download it again later.

3. Legal basis

We process your data to perform our contract with you (providing the test and certificate) and in our legitimate interest in running a trustworthy, fraud-resistant certification service.

4. How long we keep it

• ID documents and snapshots are deleted 30 days after your test is reviewed.
• Certificate records (name, level, date, reference) are kept so the certificate can always be verified.
• Account data is kept while your account is open.

5. Public verification

Anyone with your certificate reference can see your name, level and issue date at /verify. That's how employers and licensing officers confirm a certificate is genuine. Your ID and snapshots are never shown publicly.

6. Sharing

We don't sell your data or share it for marketing. We use Stripe for payments and an email provider to send your certificate. We may disclose data where the law requires it.

7. Your rights

Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Deleting your data also removes your certificate from verification. You can complain to the ICO at ico.org.uk. To make a request, email info@englisure.co.uk.

8. Security & cookies

Everything is sent over HTTPS. ID documents and snapshots are stored outside the public website and can only be viewed by our reviewers. We use one session cookie to keep you signed in — no tracking or advertising cookies.